100bet Privacy Policy

1. Information We Collect

100bet collects the following categories of personal information in connection with your use of the platform:

1.1 Identity Information. Full legal name, date of birth, nationality, government-issued identification number (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number), and a copy of your identification document where required for KYC verification.

1.2 Contact Information. Email address, mobile phone number, and residential address in the Philippines.

1.3 Financial Information. Payment method details (e.g., GCash account reference, Maya account reference, bank account details for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, or Security Bank), transaction history, deposit and withdrawal records. Note: 100bet does not store full debit card numbers; card data is handled by our certified payment processors.

1.4 Account and Gaming Data. Username, account preferences, gaming history, bet records, bonus usage, session duration, and responsible gaming settings (e.g., deposit limits, self-exclusion status).

1.5 Technical Data. IP address, device type, operating system, browser type and version, time zone, and platform access logs.

1.6 Communications Data. Records of your communications with 100bet support, including live chat transcripts and email correspondence.

2. How We Collect Your Information

100bet collects personal information through the following means:

• Direct Submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Collection: Technical data collected automatically when you access the 100bet platform, including through cookies, web beacons, and server logs.
• Third-Party Sources: Identity verification data from KYC service providers, fraud prevention data from anti-fraud partners, and payment data from our certified payment processors.
• Regulatory Sources: Information received from PAGCOR or other Philippine regulatory authorities in connection with our licensing obligations.

3. How We Use Your Information

100bet uses your personal information for the following purposes:

• To create, manage, and maintain your 100bet account;
• To verify your identity and age (21+) in compliance with PAGCOR requirements;
• To process deposits, withdrawals, and other financial transactions;
• To provide customer support and respond to your inquiries;
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity;
• To comply with our legal and regulatory obligations under Philippine law, including PAGCOR reporting requirements and Anti-Money Laundering Act (AMLA) obligations;
• To administer bonuses, promotions, and loyalty programs;
• To enforce our Terms & Conditions and other platform policies;
• To send you service-related communications, including account notifications and security alerts;
• To improve the 100bet platform through analysis of aggregated, anonymized usage data;
• To support responsible gaming initiatives, including monitoring for problem gambling indicators and administering self-exclusion requests.

4. Legal Basis for Processing

100bet processes your personal information on the following legal bases under the Philippine Data Privacy Act of 2012:

4.1 Contractual Necessity. Processing is necessary to perform our contract with you — specifically, to operate your 100bet account, process transactions, and provide gaming services.

4.2 Legal Obligation. Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AMLA reporting obligations, and tax requirements.

4.3 Legitimate Interests. Processing is necessary for 100bet's legitimate interests in fraud prevention, platform security, and responsible gaming compliance, provided such interests are not overridden by your rights and freedoms.

4.4 Consent. Where required by law, 100bet will obtain your explicit consent before processing your personal information for specific purposes, such as direct marketing communications. You may withdraw consent at any time by contacting 100bet support.

5. Disclosure of Your Information

100bet may disclose your personal information to the following categories of recipients:

• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where required by law;
• Payment Processors: Certified payment service providers who process your GCash, Maya, bank transfer, and debit card transactions on our behalf, subject to strict data processing agreements;
• KYC and Fraud Prevention Partners: Identity verification and anti-fraud service providers who assist 100bet in verifying player identities and detecting suspicious activity;
• IT and Platform Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on 100bet's behalf under contractual data protection obligations;
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors where necessary for legal proceedings or compliance purposes.

100bet does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes.

6. Data Retention

100bet retains your personal information for as long as your account remains active and for a period thereafter as required by applicable law. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA requirements;
• Transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Communications data is retained for a minimum of two (2) years;
• Technical and log data is retained for up to twelve (12) months.

Upon expiry of the applicable retention period, personal information is securely deleted or anonymized in accordance with 100bet's data disposal procedures.

7. Data Security

7.1 Technical Measures. 100bet implements industry-standard technical security measures to protect your personal information, including SSL/TLS encryption for data in transit, AES-256 encryption for data at rest, firewalls, intrusion detection systems, and regular security audits.

7.2 Organizational Measures. Access to personal data is restricted to authorized 100bet personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and receive regular data protection training.

7.3 Data Breach Response. In the event of a personal data breach that poses a risk to your rights and freedoms, 100bet will notify the National Privacy Commission and affected Players in accordance with the requirements of the Philippine Data Privacy Act and its Implementing Rules.

7.4 Your Responsibility. While 100bet takes all reasonable steps to protect your data, you are also responsible for maintaining the security of your account credentials. Do not share your 100bet login details with any third party.

8. Cookies and Tracking Technologies

8.1 What Are Cookies. Cookies are small text files placed on your device when you visit the 100bet platform. They help us recognize your device, remember your preferences, and improve your overall experience.

8.2 Types of Cookies We Use.

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and responsible gaming limits you have set.
• Analytics Cookies: Help us understand how Players use the platform so we can improve it. Data collected is aggregated and anonymized.
• Performance Cookies: Monitor platform performance and detect technical errors to ensure a smooth gaming experience.

8.3 Managing Cookies. You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will affect your ability to log in and use the 100bet platform. For instructions on managing cookies in your browser, refer to your browser's help documentation.

9. Your Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal information held by 100bet:

• Right to Be Informed: You have the right to know what personal data 100bet collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right to Access: You may request a copy of the personal information 100bet holds about you at any time.
• Right to Correction: You may request that inaccurate or incomplete personal information be corrected or updated.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact 100bet's Data Protection Officer using the contact details in Section 12 below. We will respond to all verified requests within fifteen (15) business days.

10. Children's Privacy

The 100bet platform is strictly intended for persons aged 21 years and above, as required by PAGCOR and Philippine law. 100bet does not knowingly collect personal information from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately suspend the associated account and delete the data in question. If you believe an underage person has registered on the 100bet platform, please contact our support team immediately.

11. Changes to This Policy

100bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, we will provide reasonable notice via the platform or by email to your registered address prior to the changes taking effect. Your continued use of the 100bet platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how 100bet protects your information.

12. Contact and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or 100bet's data practices, please contact our Data Protection Officer:

Data Protection Officer — 100bet

Email: [email protected]

General Support: [email protected]

You may also reach us via live chat available in your 100bet account dashboard, available 24/7.

For complaints that cannot be resolved directly with 100bet, you may contact the National Privacy Commission (NPC) of the Philippines.